INFORMATION WE COLLECT AND ITS PURPOSE
1. Data from Direct Interactions:
- Subscriptions: When you subscribe to our mailing lists, we collect your name and email address.
- Service Inquiries: For service-related queries, we gather your name, email, company name, and contact number. This helps us provide relevant content tailored to your needs.
2. Data from Website Usage: To ensure the usability and efficiency of our website, we collect details about how you use the site. This includes:
- IP address, geographical location, browser type, referral source, duration of visit, and pages viewed.
- Information on transactions between us, including any purchases of our services.
- Your interactions with our emails (opens, clicks, preferences).
- Any other details you choose to share with us.
These details might be stored in our CRM application and with trusted third-party cloud service providers.
USE OF COOKIES
Our website uses cookies for analytics, improving user experience, and performance insights. This includes both session (temporary) and persistent (long-lasting) cookies. Additionally, we leverage Google Analytics, LinkedIn Pixel, and Facebook Pixel to analyse website usage. You can manage or opt-out of cookies via your browser settings, though doing so may affect site functionality.
USING YOUR PERSONAL INFORMATION
Your data is instrumental for several purposes:
- Enhancing your browsing experience.
- Administering our website.
- Facilitating your access to available services.
- Processing transactions and purchases.
- Sending you relevant non-marketing and marketing communications.
Note: We never share your personal information with third parties.
DATA STORAGE AND SECURITY
We prioritize the security of your data and take preventive measures against its loss, misuse, or alteration. All the personal details you provide are stored securely on our UK-based servers and in our CRM application.
While some of our partners may operate outside the EEA, we ensure they comply with GDPR standards and employ high information security measures. Regardless of where your data is processed, we implement strict safeguards in line with GDPR.
DISCLOSURE OF YOUR INFORMATION
We never sell or rent your information. However, we might share it with our employees, suppliers, or subcontractors for the purposes outlined in this policy. Other potential disclosures might arise due to legal requirements or in connection with legal proceedings.
YOUR RIGHTS AND ACCESS TO INFORMATION
You have several rights concerning your personal information:
- Access: Request a copy of your personal data by contacting us.
- Object to Direct Marketing: Unsubscribe from marketing communications or email us.
- Rectification: Inform us if your information needs updating or correction.
- Erasure: Ask us to delete your personal information.
- Data Retention: We hold onto your data in alignment with our retention policy, ensuring it’s kept only as long as necessary.
CHANGES TO THIS POLICY
We occasionally update this privacy policy, with the latest version available on our website. For substantial changes, we’ll notify you in advance via email.
CONTACT DETAILS
For questions or concerns regarding this policy or your data: Email: enquiries@aic-ltd.net Address: Unit 1, Bolckow Industrial Estate, Middlesbrough, TS6 7EH
